Privacy Policy

StarkSales is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website.

For the purposes of UK data protection law, StarkSales (“we”, “us”, “our”) is the data controller for personal data collected through our website https://starksales.co.uk.

Information We Collect

We collect personal information that you provide to us directly, as well as information collected automatically when you use our website.

This may include your name, email address, phone number, billing and delivery address, account details, order information, payment-related information (processed securely by our payment providers), and records of any communications you have with us.

We may also collect information you submit when participating in promotions, surveys, competitions, or when leaving reviews or feedback.

Additionally, we collect technical and usage data such as IP address, browser type, device information, pages visited, and interactions with our website or emails. This data may be collected using cookies and similar technologies.

How We Use Your Information

We only use your personal data where permitted by law and for legitimate business purposes. These purposes include processing and delivering orders, managing your account, providing customer support, and responding to enquiries.

Your information may also be used to personalise your shopping experience, improve our website and services, conduct internal analysis, send abandoned basket reminders (where enabled), prevent fraud, and comply with legal or regulatory obligations.

Legal Basis for Processing

We process personal data under one or more lawful bases, including fulfilling a contract (such as processing your order), your consent (where required), our legitimate interests (such as improving our services and preventing fraud), and compliance with legal obligations.

Marketing Communications

Where permitted, we may send you marketing communications by email, SMS, telephone, or post. These communications may include information about products, offers, promotions, and updates from StarkSales.

You can opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us via https://starksales.co.uk/contact.

Please note that even if you opt out of marketing messages, we may still send essential service communications such as order confirmations and delivery updates.

Sharing Your Information

We only share your personal data with trusted third parties where necessary to operate our business and deliver our services. These may include payment processors, delivery partners, IT and hosting providers, email and marketing platforms, professional advisers, and fraud prevention services.

We may also share information with regulators, law enforcement agencies, or other authorities where required by law. We do not sell your personal data to third parties.

International Transfers and Data Retention

Some of our service providers may process personal data outside the United Kingdom or the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including meeting legal, accounting, and reporting requirements.

Data Security

We use appropriate technical and organisational measures to safeguard your personal data, including encryption, secure servers, and restricted access controls. Payments are processed through secure and compliant payment systems.

While we take reasonable steps to protect your information, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Cookies

We use cookies and similar technologies to ensure our website functions correctly, analyse site traffic, improve performance, and (where permitted) provide relevant content and advertising.

You can manage cookie preferences through your browser settings and any cookie management tools available on our website. Cookies do not store payment card details or account passwords.

Your Rights

You have certain rights regarding your personal data, including the right to access your information, request corrections, request deletion in certain circumstances, restrict or object to processing, request data portability, and withdraw consent where applicable.

To exercise your rights, please contact us via.